Join Rooted Rewards
“Where loyalty grows deeper.”
How It Works
Shop
Shop in store or online. Purchase your favorite products at any of locations or online.
Join
Join at checkout. Ask your budtender and you’ll be rooted within seconds.
EARN
Earn 1 point for every $1 spent. Get double points on select products each week!
Redeem
Use your points to purchase exclusive items, branded merch, and other approved products. Each 100 points earned is worth $5 in rewards.
Explore Our Rewards
Sign Up
Join The Club
Find a location nearest to you to sign up today to start receiving points with every purchase.
Why Join?
Start earning exclusive benefits with every purchase. Find a location and sign up today.
Welcome Perks
100 bonus points on first purchase after sign-up
Bonus Days
Double points days and Birthday bonus
Ways to Save
Select discounts on state-approved accessories
Early Access
Gain early access to new merch and select items
FAQ’s
Find answers to common questions about Rooted Rewards below.
01 What is Rooted Rewards?
Rooted Rewards is our loyalty program where every visit helps your perks grow. You earn points for every dollar you spend and unlock rewards.
02 How do I earn points?
Points are earned based on total transaction spend; points may only be redeemed for approved
non-cannabis items.
- You earn 1 point for every $1 spent (before tax).
03 How do rewards work?
Each 100 points earned is worth $5 in rewards. Use your points to purchase exclusive items, branded merch, and other approved products.
04 Can I use more than one reward at a time?
No, you can use one Reward per transaction.
05 Can I save my coupon for later?
Yes. Once unlocked, your Rewards stay available until you use it or it expires.
06 Do my points expire?
Yes. Points expire after 6 months of inactivity.
07 Can I use rewards with other discounts?
Rooted Rewards cannot be stacked with other discounts or promotions.
08 What can I use my points for?
Points can be redeemed for:
- The Garden merch: hats, beanies, shirts, hoodies, full-zip hoodies
- Accessories: med trays, water bottles, and other non-cannabis items
- State-approved accessories
Points cannot be used to buy cannabis or cannabis products or to reduce the price of cannabis purchases.
09 How do I sign up?
Ask your budtender at checkout.
10 Ask your budtender at checkout.
Yes. Rooted Rewards will work across all of The Garden locations in Ohio that are live on our website.
11 Can I share, transfer, or merge points with someone else?
No. Points are non-transferable and can only be used by the account holder.
12 What happens if I return a purchase?
If your purchase is refunded, any points earned from that purchase may be removed from your account. If a reward was redeemed on that transaction, a manager may reissue those points for future use on merch.
13 How will I hear about special offers?
We’ll send Rooted Rewards members email and/or SMS updates about:
- Double point days
- New merch drops
- Exclusives
- Store openings and community events
Make sure your contact info is up to date so you don’t miss anything.