Dispensary Hours: 9:00 AM –9:00 PM

In accordance with Ohio regulations, all transactions must be completed by 9:00 PM.

No sales may be processed after 9:00 PM.

DAILY DEALS:

All Promotions:

The Garden Dispensary Policies

Promotions

Returns

1. Eligibility for Returns

Products that have been recalled by the manufacturer or the Ohio Division of Cannabis Control (DCC), or have been involved in a dispensing error, are eligible for return.
Customers may return defective products within 14 calendar days of the purchase date for a refund or exchange of equal value.

2. Conditions for Return or Exchange

The exchange will be made for the same product when available.
If the original product is out of stock, an exchange may be made for another product of equal value.
All exchanges and refunds must:
Be processed through the dispensary’s point-of-sale (POS) system.
Include proper documentation and management approval.

3. Product Condition Requirements

The product must be returned in its original, sealed packaging.
The original receipt or proof of purchase presented if available.
No returns or exchanges will be accepted for opened, consumed, or altered products unless related to a verified defect or DCC recall.

Accessory Returns

All accessory return requests must be reviewed for applicable manufacturer warranty coverage and return guidelines before authorizing an in-store refund. Management must verify warranty eligibility and approve the return before issuing refunds.

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